Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

AnyPeptide ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (anypeptide.co) and use our services.

1. Information We Collect

1.1 Personal Information

When you create an account or place an order, we collect:

• Contact Information: Name, email address, phone number, shipping address, billing address
• Account Credentials: Username, password (encrypted)
• Professional Information: Institutional affiliation, research credentials, professional licenses
• Payment Information: Credit card details, billing information (processed securely through payment processors)
• Purchase History: Products ordered, quantities, dates, amounts

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent on pages, links clicked, search queries
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies

1.3 Information from Third Parties

We may receive information from:

• Payment processors (transaction verification)
• Shipping carriers (delivery status)
• Fraud prevention services (risk assessment)
• Analytics providers (website usage statistics)

2. How We Use Your Information

2.1 Order Processing and Fulfillment

• Process and fulfill your orders
• Communicate order status and shipping updates
• Handle returns, refunds, and customer service inquiries
• Verify payment information and prevent fraud

2.2 Account Management

• Create and maintain your account
• Authenticate your identity
• Provide access to order history and account features
• Send account-related notifications

2.3 Compliance and Legal Obligations

• Verify researcher qualifications and institutional affiliations
• Maintain records for regulatory compliance
• Detect and prevent fraudulent or suspicious activities
• Respond to legal requests and court orders
• Report suspicious purchases to authorities when required

2.4 Website Improvement and Analytics

• Analyze website usage and user behavior
• Improve website functionality and user experience
• Develop new features and services
• Conduct market research and analysis

2.5 Marketing and Communications

• Send promotional emails about new products (with your consent)
• Provide educational content and research updates
• Notify you of special offers and discounts
• Conduct surveys and gather feedback

3. How We Share Your Information

3.1 Service Providers

We share information with trusted third-party service providers who assist us with:

• Payment Processing: Stripe, PayPal, cryptocurrency processors
• Shipping and Fulfillment: USPS, FedEx, UPS, DHL
• Email Services: Mailchimp, SendGrid
• Analytics: Google Analytics, Hotjar
• Customer Support: Zendesk, Intercom
• Fraud Prevention: Sift, Signifyd

These providers are contractually obligated to protect your information and use it only for specified purposes.

3.2 Legal and Regulatory Authorities

We may disclose your information to:

• Law enforcement agencies investigating illegal activities
• Regulatory authorities conducting compliance audits
• Courts in response to subpoenas or court orders
• Government agencies as required by law

3.3 Business Transfers

If AnyPeptide is involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share your information with other parties when you provide explicit consent.

3.5 What We DO NOT Do

• ❌ We do NOT sell your personal information to third parties
• ❌ We do NOT share your information for third-party marketing
• ❌ We do NOT rent or lease customer lists

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality (shopping cart, login sessions)
• Analytics Cookies: Track website usage and performance (Google Analytics)
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track effectiveness of advertising campaigns

4.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality.

4.3 Do Not Track

We currently do not respond to "Do Not Track" browser signals, but we provide cookie management options.

5. Data Security

5.1 Security Measures

We implement industry-standard security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Secure Storage: Encrypted databases and secure servers
• Access Controls: Limited employee access on need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• PCI Compliance: Payment Card Industry Data Security Standards

5.2 Data Breach Notification

In the event of a data breach, we will:

• Notify affected users within 72 hours
• Report to relevant authorities as required by law
• Take immediate steps to secure systems
• Provide guidance on protective measures

5.3 Limitations

While we implement strong security measures, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

6.1 Retention Periods

• Account Information: Retained while account is active, plus 7 years after closure
• Purchase Records: Retained for 7 years for compliance purposes
• Communications: Retained for 3 years
• Analytics Data: Retained for 26 months (Google Analytics default)

6.2 Legal Requirements

We may retain information longer when required by law or for legitimate business purposes (e.g., ongoing investigations, disputes).

7. Your Rights and Choices

7.1 Access and Correction

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Update your account information at any time

7.2 Data Portability

You can request a copy of your personal information in a structured, machine-readable format.

7.3 Deletion

You can request deletion of your personal information, subject to:

• Legal retention requirements
• Ongoing transactions or disputes
• Fraud prevention needs

7.4 Marketing Opt-Out

You can opt out of marketing communications by:

• Clicking "unsubscribe" in emails
• Updating email preferences in your account
• Contacting customer support

Note: You cannot opt out of transactional emails (order confirmations, shipping updates).

7.5 Account Closure

You can request account closure by contacting support@anypeptide.co. We will retain certain information as required by law.

8. Children's Privacy

Our services are not intended for individuals under 21 years of age. We do not knowingly collect information from minors. If we discover we have collected information from a minor, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Privacy Shield frameworks (where applicable)
• Adequacy decisions by regulatory authorities

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to Know: Request disclosure of personal information collected
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of sale of personal information (we do not sell information)
• Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise these rights, contact privacy@anypeptide.co or call 1-800-XXX-XXXX.

11. European Privacy Rights (GDPR)

European Union residents have rights under the General Data Protection Regulation:

• Right of Access: Obtain confirmation of data processing
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion ("right to be forgotten")
• Right to Restriction: Limit processing of your data
• Right to Data Portability: Receive data in portable format
• Right to Object: Object to certain processing activities
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact privacy@anypeptide.co.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or website notice.

14. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us:

• Email: privacy@anypeptide.co
• Customer Support: support@anypeptide.co
• Phone: 1-800-XXX-XXXX
• Mail: AnyPeptide Privacy Department, [Address]

Last Updated: January 1, 2025